The role of service level agreements in relational management of information technology outsourcing : an empirical study
Jahyun Goo; Rajiv Kishore; H.R. Rao; Kichan Nam
| Year of publication: |
2009
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|---|---|
| Authors: | Goo, Jahyun ; Kishore, Rajiv ; Rao, H. Raghav ; Nam, Kichan |
| Published in: |
Management information systems : mis quarterly. - Minneapolis, MN : Carlson School of Management, University of Minnesota, ISSN 0276-7783, ZDB-ID 405089-7. - Vol. 33.2009, 1, p. 119-145
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| Subject: | Informationstechnik | Information technology | Outsourcing | IT-Dienstleister | IT service provider | Implizite Kontrakte | Implicit contracts | Vertragstheorie | Contract theory |
| Extent: | graph Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10003808195