The roles of website characteristics and social network communities in developing customer e-loyalty in the online travel industry
Toufily E, Arcand M, Legault J, Ricard L
| Year of publication: |
October-December 2016
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| Authors: | Elissar, Toufily ; M., Arcand ; J., Legault ; L., Ricard |
| Published in: |
Inventi impact: retailing & consumer services. - Bhopal : Inventi Journals, ISSN 2249-099X, ZDB-ID 2821954-5. - 2016, 4, p. 221-231
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| Subject: | E-loyalty | E-satisfaction | Website characteristics | Usefulness of social networking sites | Travel industry | Website | Social Web | Social web | Soziales Netzwerk | Social network | Beziehungsmarketing | Relationship marketing | Tourismuswirtschaft | Tourism industry | Online-Handel | Online retailing | Online-Marketing | Internet marketing | Electronic Commerce | E-commerce | Kundenzufriedenheit | Customer satisfaction | Reisevermittler | Travel agency |
| Type of publication: | Article |
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| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.4172/2167-0269.1000222 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011675396