The significance of reputation and brand in creating trust between an online vendor and its customers
Year of publication: |
2003
|
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Authors: | Einwiller, Sabine |
Published in: |
Trust in the network economy. - Wien [u.a.] : Springer, ISBN 3-211-06853-8. - 2003, p. 113-127
|
Subject: | Vertrauen | Confidence | Reputation | Beziehungsmarketing | Relationship marketing | Konsumentenverhalten | Consumer behaviour | Markenführung | Brand management | Firmenimage | Corporate reputation | Online-Handel | Online retailing |
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