The story behind the book: Using quality practices to create The Quality Yearbook
| Year of publication: |
1996
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|---|---|
| Authors: | Cortada, James W. ; Woods, John A. |
| Published in: |
The TQM magazine : the international bi-monthly for total quality management. - Bradford : Emerald, ISSN 0954-478X, ZDB-ID 10941800. - Vol. 8.1996, 5, p. 27-31
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