The strategic process of a cultural change to implement total quality management: A case study
| Year of publication: |
2001
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|---|---|
| Authors: | Claver, Enrique ; Gasco, Josél ; Llopis, Juan ; González, Reyes |
| Published in: |
Total quality management. - Abingdon, Oxfordshire : Carfax Publ., ISSN 0954-4127, ZDB-ID 10416997. - Vol. 12.2001, 4, p. 469-482
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