The survey of the service quality : application to a hotel using the SERVQUAL model
Olimpia State şi Nicolae Istudor
| Year of publication: |
2009
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|---|---|
| Authors: | State, Olimpia ; Istudor, Nicolae |
| Published in: |
Amfiteatru economic : periodic al cercetării economice. - Bucureşti : Ed. ASE, ISSN 1582-9146, ZDB-ID 25663902. - Vol. 11.2009, 26, p. 419-428
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| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Language: | English |
| Source: |
Persistent link: https://www.econbiz.de/10009957003