The two faces of Artificial Intelligence (AI) : analyzing how AI usage shapes employee behaviors in the hospitality industry
Year of publication: |
2024
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Authors: | Liu, Yunshuo ; Li, Yanbin ; Song, Keni ; Chu, Fulei |
Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier Science, ISSN 0278-4319, ZDB-ID 2027743-X. - Vol. 122.2024, Art.-No. 103875, p. 1-10
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Subject: | AI usage | Approach/avoidance orientation | Prosocial service behavior | Technological self-efficacy | Work withdrawal behavior | Workplace anxiety | Arbeitsverhalten | Work behaviour | Künstliche Intelligenz | Artificial intelligence | Gastgewerbe | Hospitality industry | Verhalten in Organisationen | Organizational behaviour |
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