The use of automated telephone interfaces with customers by local organizations : best practices and exploratory investigation of usage
Stephen B. Castleberry; Patricia A. Merrier; Tony Lewis
| Year of publication: |
2008
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| Authors: | Castleberry, Stephen B. ; Merrier, Patricia A. ; Lewis, Tony |
| Published in: |
Journal of business & economics research. - Littleton, Colo., ISSN 1542-4448, ZDB-ID 24421042. - Vol. 6.2008, 3, p. 59-69
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| Type of publication: | Article |
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| Language: | English |
| Source: |
Persistent link: https://www.econbiz.de/10009886936