The Use of Touch-Screen Technology for Health-Related Information in Indigenous Communities: Some Economic Issues

The low health status of indigenous communities in Australia, and other countries, has been a continuing societal problem. One way to improve health status involves the provision of health-related information. Computer-based systems offer new ways to provide such information: thus their application can be seen as process innovations. This paper describes the use of touch-screen technology to present health information in a culturally relevant fashion for Aboriginal and Torres Strait Islanders in Queensland, Australia. Touch-screen kiosks incorporate both computer hardware and software. The paper also outlines some of the key economic concepts relevant to an economic analysis of an information system employing touch-screen technology. It is shown that the economic analysis involves a two-stage process, and it is somewhat more complex than setting up an Internet website.