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Competition and public service obligations : regulatory rules and industries games
Defeuilley, Christophe, (1999)
One for all and all for one : privatization and Universal Service provision in the postal sector
Schuster, Philipp B., (2013)
Reform der öffentlichen Versorgungsdienstleistungen in Großbritannien : die Rolle der Regulierung und deren Auswirkungen auf den Sektor der öffentlichen Dienstleistungen
McGowan, Francis, (1996)
Varieties of capitalism and strategic management : managing performance in multinationals after the flobal financial crisis
Witcher, Barry J., (2012)
Contrasting uses of balanced scorecards : case studies at two UK companies
Witcher, Barry J., (2008)
Benchmarking service quality in UK electricity distribution networks
Chau, Vinh Sum, (2009)