The value of trust for travel agencies in achieving customers' attitudinal loyalty
Carlos Devece (Universitat Polit`ecnica de Val`encia, Valencia, Spain), Sergio Garcia-Agreda (Universidad Privada Boliviana, La Paz, Bolivia), Belén Ribeiro-Navarrete (Universitat de Val`encia, Valencia, Spain)
| Year of publication: |
July-December 2015
|
|---|---|
| Authors: | Devece, Carlos ; Garcia-Agreda, Sergio ; Ribeiro-Navarrete, Belén |
| Published in: |
Journal of promotion management : JPM. - Binghamton, NY : Haworth Press, ISSN 1049-6491, ZDB-ID 1328445-9. - Vol. 21.2015, 4, p. 516-529
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| Subject: | customers | internet | loyalty | tourism services | travelagencies | Beziehungsmarketing | Relationship marketing | Reisevermittler | Travel agency | Vertrauen | Confidence | Internet | Kundenzufriedenheit | Customer satisfaction | Konsumentenverhalten | Consumer behaviour | Electronic Commerce | E-commerce | Tourismus | Tourism |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/10496491.2015.1051409 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011433512