The voice of tourists with mobility disabilities: insights from online customer complaint websites
| Year of publication: |
2012
|
|---|---|
| Authors: | Kim, Song Ee ; Lehto, Xinran Y. |
| Published in: |
International journal of contemporary hospitality management. - Bradford : Emerald, ISSN 0959-6119, ZDB-ID 11614341. - Vol. 24.2012, 3 (13.4.), p. 451-477
|