Theory of deferred action : Agent‐based simulation model for designing complex adaptive systems

Purpose – The purpose of this paper is to address the problem of designing artificial complex adaptive systems, like information systems and organisations, by developing a proof‐of‐concept conceptual proto‐agent model. Design/methodology/approach – The paper develops an exploratory proto‐agent model and evaluates its suitability for implementation as agent‐based simulation. Findings – The paper focuses on understanding the effect of emergence when designing artificial complex adaptive systems and produces a proto‐agent model that identified agents and their behavioural rules for modelling. Practical implications – In deferred action, agents act in emergent organisation to achieve predetermined goals. Since emergence cannot be predicted, information systems and organisation design approaches that cater for emergent organisation are required. Originality/value – The deferred action construct is a synthesis of planned approaches and contingency approaches to design information systems. It recognises the effect of emergence on information systems.