Thomson Reuters maps new relationships in learning and collaboration : Software helps company to keep track of various threads and aspects of training

Purpose – The paper aims to highlight how the global head of learning at Thomson Reuters uses mind maps to keep track of the different threads and aspects of training throughout the worldwide, 50,000‐employee company. Design/methodology/approach – The paper explains how mind maps work and describes how computer software can improve their efficiency. Findings – The paper details the way in which software can help in searching for the most relevant or up‐to‐date file, since all relevant documents, presentations, pictures and so on can be attached to the map. It shows that the maps themselves can be exported to programs such as Microsoft Office, PowerPoint or Project, and that the manager, or an individual team member, can break down the big picture by selecting filters – for example, to look at just one person's tasks and deadlines or to pick up on the next set of priorities. Practical implications – The paper describes how Thomson Reuters is creating a one‐stop shop for all the rules and structures used for buying and selling financial instruments in different countries, where people can check the rules, find what rules might apply to new products by reference to similar products or cross‐reference the rules in different jurisdictions. Originality/value – The paper provides an example of training and development in a very topical sector.