To vote or not to vote? : the impact of gratitude expression on helpfulness voting in peer-to-peer accommodation reviews
Ziming Jiang, Rufeng Chen
| Year of publication: |
2025
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|---|---|
| Authors: | Jiang, ZiMing ; Chen, Rufeng |
| Published in: |
Tourism management : research, policies, practice. - Amsterdam [u.a.] : Elsevier Science, ISSN 0261-5177, ZDB-ID 2001580-X. - Vol. 108.2025, Art.-No. 105094, p. 1-16
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| Subject: | Emotions as social information theory | Empathy | Gratitude expression | Helpfulness voting | Managerial response strategy | Online reviews | Peer-to-peer accommodation | Perceived authenticity | Emotion | Wahlverhalten | Voting behaviour | Konsumentenverhalten | Consumer behaviour | Abstimmungsregel | Voting rule | Abstimmung | Voting |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.tourman.2024.105094 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015334755