Today's quality is tomorrow's reputation (and the following day's business success)
Year of publication: |
2014
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Authors: | Sharabi, Moshe |
Published in: |
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence. - Abingdon, Oxfordshire : Routledge, ISSN 1478-3363, ZDB-ID 2101779-7. - Vol. 25.2014, 3, p. 183-197
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Subject: | quality management | service quality | quality costs | quality culture | business excellence | Qualitätsmanagement | Quality management | Dienstleistungsqualität | Service quality | Produktqualität | Product quality | Reputation |
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