Too real? : the conflicting roles of adaptation and authenticity in intercultural service encounters
Year of publication: |
2023
|
---|---|
Authors: | Tariq, Ayesha ; Lorenz, Melanie P. ; Thompson, W. Frank <Jr.> |
Published in: |
The journal of services marketing. - Bradford : Emerald, ISSN 2054-1651, ZDB-ID 2020791-8. - Vol. 37.2023, 7, p. 957-972
|
Subject: | Adaptation | Cultural competencies | Generations | Intercultural service encounter | Perceived cultural authenticity | Konsumentenverhalten | Consumer behaviour | Interkulturelle Kompetenz | Cross-cultural competence | Interkulturelles Management | Cross-cultural management | Kulturelle Identität | Cultural identity | Glaubwürdigkeit | Credibility | Unternehmenskultur | Corporate culture |
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