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Top of the web survey on quality and usage of public e-services

Year of publication:
November 2003 ; [Elektronische Ressource]
Publisher: [S.l.]
Subject: Regierung | Government | Öffentliche Verwaltung | Public administration | Informationstechnik | Information technology | Internet | Öffentliche Dienstleistung | Public services | Dienstleistungsqualität | Service quality | EU-Staaten | EU countries
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