TOTAL QUALITY MANAGEMENT AND THE BALANCED SCORECARD APPROACH: A CRITICAL ANALYSIS OF THEIR POTENTIAL RELATIONSHIPS AND DIRECTIONS FOR RESEARCH
| Year of publication: |
2003
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| Authors: | Hoque, Zahirul |
| Published in: |
Critical perspectives on accounting : an international journal for social and organizational accountability. - London [u.a.] : Academic Press, ISSN 1045-2354, ZDB-ID 1022791x. - Vol. 14.2003, 5, p. 553-566
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