Total quality management : concepts, strategy and implementation for operational excellence

Sunil Sharma, Professor, Faculty of Management Studies, University of Delhi

Total quality management; evolution, models and frameworks -- TQM and design -- TQM and organisation -- TQM and purchasing and supply management -- Statistical process control -- The six sigma approach -- TQM and advanced manufacturing technology and systems -- TQM and the customer -- Toolkit for TQM -- Quality management systems -- Concurrent implementation of QMS, EMS and OHSAS; integrated management systems

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Year of publication:	2018
Authors:	Sharma, Sunil
Publisher:	Thousand Oaks, California : SAGE
Subject:	Qualitätsmanagement \| Quality management
Description of contents:	Table of Contents [gbv.de]

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Extent:	xxxiii, 435, 9 Seiten Illustrationen
Type of publication:	Book / Working Paper
Type of publication (narrower categories):	Lehrbuch ; Textbook
Language:	English
Notes:	Includes bibliographical references and index
ISBN:	978-93-5150-281-4
Source:	ECONIS - Online Catalogue of the ZBW

Persistent link: https://www.econbiz.de/10011662631