Towards an improved understanding of the antecedents of digital health service loyalty during a pandemic : an fsQCA approach
Md Abul Kalam Azad, Nazmus Sakib Rumman, Regina Connolly, Peter Wanke, Jinnatul Raihan Mumu
| Year of publication: |
2022
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|---|---|
| Authors: | Azad, Md. Abul Kalam ; Rumman, Nazmus Sakib ; Connolly, Regina ; Wanke, Peter ; Mumu, Jinnatul Raihan |
| Published in: |
Socio-economic planning sciences : the international journal of public sector decision-making. - Amsterdam [u.a.] : Elsevier, ISSN 0038-0121, ZDB-ID 208905-1. - Vol. 84.2022, p. 1-8
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| Subject: | Digital health | Loyalty | fsQCA | e-quality | Beziehungsmarketing | Relationship marketing | Gesundheitswesen | Health care system | E-Health | E-health | Digitalisierung | Digitization | Coronavirus | Gesundheit | Health | Konsumentenverhalten | Consumer behaviour | Epidemie | Epidemic | Dienstleistungsqualität | Service quality |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.seps.2022.101423 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10013489436