Towards availability and sustainability in customer value assessment of asset management services
Year of publication: |
2012
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Authors: | Ojanen, Ville ; Ahonen, Toni ; Reunanen, Markku ; Hanski, Jyri |
Published in: |
International journal of innovation and sustainable development : IJISD. - [Olney, Bucks.] : Inderscience Enterprises, ISSN 1740-8822, ZDB-ID 2232716-2. - Vol. 6.2012, 4, p. 368-391
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Subject: | Kundenwert | Customer value | Vermögensverwaltung | Asset management | Nachhaltigkeit | Sustainability | Nachhaltige Entwicklung | Sustainable development | Beziehungsmarketing | Relationship marketing | Dienstleistungsmanagement | Service management |
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