TQM in public organisations: An examination of the issues
| Year of publication: |
1999
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|---|---|
| Authors: | Dewhurst, Frank ; Martinez-Lorente, Angel R. ; Dale, Barrie G. |
| Published in: |
Managing service quality : MSQ ; an international journal. - Bingley : Emerald, ISSN 0960-4529, ZDB-ID 12163971. - Vol. 9.1999, 4, p. 265-273
|