TQM practices and knowledge management : a multi-group analysis of constructs and structural invariance between the manufacturing and service sectors
Year of publication: |
November-December 2015
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Authors: | Ooi, Keng-Boon |
Published in: |
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence. - Abingdon, Oxfordshire : Routledge, ISSN 1478-3363, ZDB-ID 2101779-7. - Vol. 26.2015, 11/12, p. 1131-1145
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Subject: | total quality management | knowledge management | manufacturing | services | Wissensmanagement | Knowledge management | Industrie | Manufacturing industries | Qualitätsmanagement | Quality management | Nachhaltige Entwicklung | Sustainable development | Dienstleistungssektor | Service industry |
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