Training plays a key role in struggle against bullying : Education helps to define the problem and avoid its consequences

Purpose – The purpose of this article is to highlight the risks faced by employers as a result of the anti-workplace-bullying laws introduced in Australia. Design/methodology/approach – Considers the types of approaches that are necessary to reduce claims of bullying by workers. Findings – Advises employers to ensure that they have policies, training and assurance systems in place to protect their organizations from workplace bullying. Practical implications – Guides managers in preventing claims of workplace bullying. Social implications – Draws attention to the risks associated with bullying at the workplace. Originality/value – Raises the issues of organizational awareness and preparedness to undertake the challenges posed by bullying.