Transformative retail services : elevating loyalty through customer well-being
Cord-Christian Troebs, Tillmann Wagner, F. Heidemann
| Year of publication: |
November 2018
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|---|---|
| Authors: | Troebs, Cord-Christian ; Wagner, Tillmann ; Heidemann, F. |
| Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 45.2018, p. 198-206
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| Subject: | Transformative services | Customer well-being | Retailing | Relationship marketing | Retail branding | Beziehungsmarketing | Einzelhandel | Retail trade | Markenführung | Brand management | Konsumentenverhalten | Consumer behaviour | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality | Zufriedenheit | Satisfaction | Lebensqualität | Quality of life |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.jretconser.2018.09.009 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011929978