Transitioning from service management to service-dominant logic : observations and recommendations
Evert Gummesson; Robert F. Lusch; Stephen L. Vargo
| Year of publication: |
2010
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| Authors: | Gummesson, Evert ; Lusch, Robert F. ; Vargo, Stephen L. |
| Published in: |
International journal of quality and service sciences. - Bingley [u.a.] : Emerald, ISSN 1756-669X, ZDB-ID 24739625. - Vol. 2.2010, 1, p. 8-22
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| Type of publication: | Article |
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| Language: | English |
| Source: |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10009890264