Trust in Open Source Software Development Communities: A Comprehensive Analysis

This study presents the significance of trust for the formation of an Open Source Software Development (OSSD) community. OSSD has various challenges that must be overcome for its successful operation. First is the development of a community, which requires a healthy community formation environment. Taking into consideration various factors for community formation, a strong sense of TRUST among its members has been felt. Trust development is a slow process with various methods for building and maintaining it. OSSD is teamwork but the team is of unknowns and volunteers. Trust forms a pillar for effective cooperation, which leads to a reduction in conflicts and risks, associated with quality software development. This study offers an overview of various existing trust models, which aids in the development of a trust evaluation framework for OSSD communities. Towards the end of the study, various components of the trust evaluation along with an empirical framework for the same have been proposed.