Trust repair after a sales manager error
Year of publication: |
2024
|
---|---|
Authors: | Nelson, Christopher A. ; Walsh, Michael F. ; Cui, Annie Peng |
Published in: |
Journal of personal selling & sales management. - London : Routledge, ISSN 1557-7813, ZDB-ID 2068748-5. - Vol. 44.2024, 1, p. 74-83
|
Subject: | behavioral integrity | compensation | distributive justice | sales manager relationships | salesperson trust | trust repair | Vertrauen | Confidence | Verkaufspersonal | Salespeople | Verkauf | Selling | Führungskräfte | Managers | Beziehungsmarketing | Relationship marketing | Lieferantenmanagement | Supplier relationship management | Instandhaltung | Maintenance policy |
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