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Causes and preconditions for organisational commitment in knowledge work : a comparison of two expert organisations
Saari, Tiina, (2015)
Subjektivierte Taylorisierung : Organisation und Praxis medienvermittelter Dienstleistungsarbeit
Matuschek, Ingo, (2007)
Call centres in the mainstream and 'trade' media : 'where did they come from and how did they get here?'
Hingst, Ray, (2004)