Two component customer relationship management model for healthcare services
Year of publication: |
2010
|
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Authors: | Chahal, Hardeep |
Published in: |
Managing service quality : MSQ ; an international journal. - Bingley : Emerald, ISSN 0960-4529, ZDB-ID 1216397-1. - Vol. 20.2010, 4, p. 343-365
|
Subject: | Beziehungsmarketing | Relationship marketing | Gesundheitsversorgung | Health care | Dienstleistungsqualität | Service quality | Indien | India |
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