TYPES OF METHODS AND RESEARCHES USED IN E-GOVERNMENT SYSTEMS/APPLICATIONS

E-Government is more and more a major characteristic of knowledge and information society. The e-Government system development was influenced in all countries by legislative measures regarding on-line services from public administration and also by rapidly usage of ICTs. In this context, the paper presents some methods and researches used in e-Government systems/applications in order to provide through electronic means, high quality, efficient and accessible public services to citizen and business.