Understanding complex service systems through different lenses: An overview
| Year of publication: |
2012
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|---|---|
| Authors: | Briscoe, Gerard ; Keränen, Krista ; Parry, Glenn |
| Published in: |
European management journal : publ. twice a year for the Scottish Business School. - Oxford [u.a.] : Pergamon, Elsevier Science, ISSN 0263-2373, ZDB-ID 8594971. - Vol. 30.2012, 5, p. 418-427
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