Understanding consumer motivation and behavior related to self-scanning in retailing: Implications for strategy and research on technology-based self-service
| Year of publication: |
2003
|
|---|---|
| Authors: | Dabholkar, Pratibha A. ; Bobbitt, L.Michelle ; Lee, Eun-Ju |
| Published in: |
International journal of service industry management : IJSIM. - Bradford : Emerald, ZDB-ID 1041356x. - Vol. 14.2003, 1, p. 59-95
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