Understanding Customer Delight: An Application of Travel Blog Analysis
| Year of publication: |
2011
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| Authors: | Magnini, Vincent P. ; Crotts, John C. ; Zehrer, Anita |
| Published in: |
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association. - Thousand Oaks, Calif. [u.a.] : Sage, ISSN 0047-2875, ZDB-ID 8643775. - Vol. 50.2011, 5, p. 535-546
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