Understanding the chasm in the diffusion of online food benefit ordering : a service ecosystem approach
Year of publication: |
2025
|
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Authors: | Tang, Chuanyi ; Zhang, Junzhou ; Zhang, Qi ; Fisher, Emily ; Park, Kayoung |
Published in: |
Journal of service research. - London : Sage Periodicals Press, ISSN 1552-7379, ZDB-ID 2020788-8. - Vol. 28.2025, 2, p. 355-371
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Subject: | service ecosystem | benefit redemption | diffusion chasm | online grocery shopping | WIC program | COVID-19 pandemic | Coronavirus | Online-Handel | Online retailing | Konsumentenverhalten | Consumer behaviour | Innovationsdiffusion | Innovation diffusion | Epidemie | Epidemic | Lebensmittelhandel | Food trade | Lebensmitteleinzelhandel | Food retailing | Electronic Commerce | E-commerce |
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