Understanding the mediated moderating role of customer expectations in the customer satisfaction model: The case of casinos
| Year of publication: |
2013
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|---|---|
| Authors: | Wong, IpKin Anthony ; Dioko, Leonardo (Don) A.N. |
| Published in: |
Tourism management : research, policies, practice. - Amsterdam [u.a.] : Elsevier Science, ISSN 0261-5177, ZDB-ID 8022458. - Vol. 36.2013, p. 188-199
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