Understanding the relationships between tourists' emotional experiences, perceived overall image, satisfaction, and intention to recommend
Year of publication: |
January 2017
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Authors: | Prayag, Girish ; Hosany, Sameer ; Muskat, Birgit ; Del Chiappa, Giacomo |
Published in: |
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association. - Thousand Oaks, Calif. [u.a.] : Sage, ISSN 0047-2875, ZDB-ID 864377-5. - Vol. 56.2017, 1, p. 41-54
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Subject: | tourists' emotions | tourists' experiences | perceived overall image | satisfaction | behavioral intentions | Emotion | Urlaubsverhalten | Holiday behaviour | Kundenzufriedenheit | Customer satisfaction | Konsumentenverhalten | Consumer behaviour | Arbeitszufriedenheit | Job satisfaction |
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