User goals in technology-based self-service systems
Yu-Ling Lin and Da Lin
| Year of publication: |
2013
|
|---|---|
| Authors: | Lin, Yu-ling ; Lin, Da |
| Published in: |
International journal of technology marketing : IJTMkt. - Olney, Bucks : Inderscience Enterprises, ISSN 1741-878X, ZDB-ID 2193394-7. - Vol. 8.2013, 3, p. 287-303
|
| Subject: | technology-based self-service systems | means-end chains | MECs | customer value | user goal | Selbstbedienung | Self-service | Konsumentenverhalten | Consumer behaviour | Kundenwert | Customer value | Kundenintegration | Customer integration | Kundenzufriedenheit | Customer satisfaction |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010200396