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The uneven role of users in service innovation performance
Rubalcaba-Bermejo, Luis, (2023)
Networked new service development process : a participant value perspective
Makkonen, Hannu, (2014)
Service provider - customer interactions : key to success of innovative services
Hoffmann, Antje, (2005)
Integration of innovative users as source of service innovations
Skiba, Florian, (2008)