Users' service quality satisfaction and performance improvement of ERP consultant selections
Wen-Hsien Tsai; Thomas W. Lin; Shu-Ping Chen; Shih-Jieh Hung
| Year of publication: |
2007
|
|---|---|
| Authors: | Tsai, Wen-hsien ; Lin, Thomas W. ; Chen, Shu-Ping ; Hung, Shih-Jieh |
| Published in: |
International journal of business and systems research. - Genève : Inderscience Enterprises, ISSN 1751-200X, ZDB-ID 2422801-1. - Vol. 1.2007, 3, p. 280-301
|
| Subject: | ERP-System | ERP system | Dienstleistungsqualität | Service quality | AHP-Verfahren | AHP approach | Performance-Messung | Performance measurement |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10003738769