Using Data Mining for Customer Satisfaction Research - Researchers don't yet appreciate the potential of this popular technique.
| Year of publication: |
2002
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|---|---|
| Authors: | Garver, Michael S. |
| Published in: |
Marketing research : a magazine of management and applications. - Chicago, Ill : American Marketing Assoc, ISSN 1040-8460, ZDB-ID 10227647. - Vol. 14.2002, 1, p. 8-13
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