Using fuzzy number for measuring quality of service in the hotel industry
Juan Manuel Benítez, Juan Carlos Martín; Concepción Román
| Year of publication: |
2007
|
|---|---|
| Authors: | Benítez, Juan Manuel ; Martín, Juan Carlos ; Román, Concepción |
| Published in: |
Tourism management : research, policies, practice. - Amsterdam [u.a.] : Elsevier Science, ISSN 0261-5177, ZDB-ID 802245-8. - Vol. 28.2007, 2, p. 544-555
|
| Subject: | Kanarische Inseln | Canary Islands | Hotellerie | Hotel industry | Dienstleistungsqualität | Service quality | Messung | Measurement | Fuzzy-Set-Theorie | Fuzzy sets |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003425764