Using interventions to change the quality profile of an organisation
Elisabeth Johansson; Lars Witell; Åsa Rönnbäck
Year of publication: |
2013
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Authors: | Johansson, Elisabeth ; Witell, Lars ; Rönnbäck, Åsa |
Published in: |
International journal of quality and service sciences. - Bingley [u.a.] : Emerald, ISSN 1756-669X, ZDB-ID 24739625. - Vol. 5.2013, 1, p. 32-45
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