Using method analysis to improve productivity : case of a tap manufacturer

Purpose: The purpose of this article is to demonstrate that basic interventions using method study investigations can improve productivity in the workplace. Continuous improvement of operational processes allows an organisation to develop its capabilities to keep it ahead of its competitors. Design/methodology/approach: A mixed-methods approach was used as the research design of the study. It involved an intensive method study investigation at a tap manufacturer to improve productivity. Structured searches using keywords were carried to identify important contributors to research articles in the areas of work-study, method study and productivity. Findings: The empirical results indicate the essential need for method study investigations to improve productivity in organisations. It can be concluded that the systematic implementation of this methodology will ensure that productivity is enhanced in organisations. Research limitations/implications: The research is restricted to a single manufacturing organisation. Literature on method study was found to be limited. Practical implications: This research is intended to support organisations by providing a methodology to address areas of inefficiency and also to assist with subsequent turnaround strategies to ensure organisational effectiveness and sustainability. Originality/value: The essential contribution that this article makes is that it provides organisations with a universally accepted, user-friendly technique to improve organisational effectiveness and productivity with minimal capital outlay.