Using projective techniques to tap into consumers' feelings, perceptions and attitudes ... getting an honest opinion
Year of publication: |
2010
|
---|---|
Authors: | Doherty, Susan ; Nelson, Roy |
Published in: |
International journal of consumer studies. - Oxford [u.a.] : Blackwell Science, ISSN 1470-6423, ZDB-ID 2045189-1. - Vol. 34.2010, 4, p. 400-404
|
Subject: | Konsumentenverhalten | Consumer behaviour | Kundenzufriedenheit | Customer satisfaction | Beziehungsmarketing | Relationship marketing | Lebensmitteleinzelhandel | Food retailing | Großbritannien | United Kingdom |
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