Using Qualitative and Quantitative Methods to Evaluate SmallScale Disease Management Pilot Programs

This paper describes a multi-method approach for evaluating 10 small interventions that participated in the Medicaid Value Program, which sought to improve quality of care for Medicaid beneficiaries with multiple chronic conditions. The approach relied on quantitative and qualitative methods to develop a complete understanding of each intervention. The collective experiences suggest that well-conceived efforts to integrate care across the range of services required by beneficiaries with chronic conditions may have some promise if the interventions target the proper patient groups, are standardized ahead of time, receive buy-in from key clinical staff, and are supported by organizational leadership.