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An internet system to apply the balanced scorecard concept to supply chain management
Schreubrein, Ralph, (2001)
EBBSC : a balanced scorecard-based framework for strategic e-business management
Wang, Fen, (2010)
Linking the balanced scorecard to business models for value-based strategic management in e-business
Yu, Chien-Chih, (2005)
Electronic customer relationship management applications and consumer trust in e-commerce
Lazakidou, Athina, (2008)
Collaborative technologies and applications
Lazakidou, Athina, (2011)