Using the ITIL process reference model for realizing IT governance : an empirical investigation
Jon Iden and Tom Roar Eikebrokk
| Year of publication: |
2014
|
|---|---|
| Authors: | Iden, Jon ; Eikebrokk, Tom Roar |
| Published in: |
Information systems management. - Philadelphia, Pa. : Taylor & Francis Group, ISSN 1058-0530, ZDB-ID 1076391-0. - Vol. 31.2014, 1, p. 37-58
|
| Subject: | information technology infrastructure | IT service management | ITIL | ITSM | IT governance | online survey | IT-Dienstleister | IT service provider | Informationstechnik | Information technology | USA | United States | Informationsmanagement | Information management | Governance-Ansatz | Governance approach | Prozessmanagement | Business process management | E-Government | E-government |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10010383218