Using the Servqual Model to evaluate the impact of public service reforms in the provision of primary health care in Botswana
Jaloni Pansiri and Rebana N. Mmereki
| Year of publication: |
2010
|
|---|---|
| Authors: | Pansiri, Jaloni ; Mmereki, Rebana N. |
| Published in: |
Journal of African business. - Binghamton, NY : International Business Press, ISSN 1522-8916, ZDB-ID 2267966-2. - Vol. 11.2010, 2, p. 219-234
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| Subject: | Botsuana | Botswana | Dienstleistungsqualität | Service quality | Öffentliche Dienstleistung | Public services | Gesundheitswesen | Health care system | Gesundheitsreform | Health care reform |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10008702026